Junior Executive Job Circular: Qcoom Limited publishes their new job circular for their company. They needed a Jr. Executive for their company. If you want to build your career in Qcoom Limited company as a Jr. Executive. Then you can apply for this Junior Executive Job Circular. Here we give the all details that you need to apply for this private job circular.
Company Name: Qcoom Limited
Job Title: Jr. Executive
Department: Customer Support (CS)
Job Responsibility for Junior Executive Job Circular
➤ Attend all inbound/outbound calls on time to the prospective customers professionally.
➤ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
➤ Identify customer needs, clarify information and provide solutions.
➤ Perform every call actively to solve the client’s problem.
➤ Must be knowledgeable about Messaging (Facebooking, Talk time), email & web chat.
➤ Refer unresolved customer grievances to designated persons for further investigation.
➤ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
➤ Report from time to time to the team leader for complicated issues.
➤ Comply telephone etiquette with a clear voice & appropriately greet all the calls.
➤ Assist in achieving set targets in terms of successful business lead generation through inbound and outbound calls.
➤ Ensure extraordinary customer experience
➤ Build up a rapport with cross departments and team members.
Job Experience for Junior Executive Job Circular
➤ A minimum of 6 months of working experience is preferable
➤ 1 year of professional working experience
➤ Freshers are also encouraged to apply
➤ The applicants will get preference with experience in the following area(s):
➤ Customer Service, e-commerce industry
Additional Skills for Junior Executive Job Circular
➤ Basic computer knowledge.
➤ Good oral communication skills.
➤ Good listening and analytical skills.
➤ Customer focus and adaptability to different personality types.
➤ Willingness to work in any shift/ roster.
➤ Strong communication and interpersonal skills are required to convince customers.
Academic Qualification: Bachelor’s degree in any discipline
➤ Immediate join is required
➤ Workplace: Work in the office
➤ Job Location: Dhaka
➤ Job Nature: Full Time (Morning/Evening/Night Shift)
➤ Duty: Roaster Basis
➤ Salary: Tk. 10,000 – 15,000 (Monthly)
How to apply
Send your updated Resume to [email protected] in PDF format with the email subject line “Jr. Executive”.
Application Deadline: 31 August 2022.
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